We hope you enjoyed your purchase. Otherwise, if you need to change or return your order for any reason, you can return the item.
Here's how to proceed:
The buyer has the right to withdraw from the purchase no later than 14 days from the date of receipt of the goods and must ship within 30 days.
Before accepting the return, all customer requests will be evaluated and subsequently approved if they comply with the procedures indicated by Beameriggi.com.
In case of acceptance of the return, the customer must return the goods to Beameriggi.com no later than 14 days from the date on which he communicated his decision to withdraw from the sales contract.
The refund of the return to the customer takes place upon receipt of the product at the headquarters of the owner in Via Ilio Barontini 15 / b 50018 Scandicci (FI).
RETURN PROCEDURE if authorized by Beameriggi.com:
- Contact customer service email@example.com to submit your return request with the reasons within 14 days of receiving the goods.
- FREE shipping if the return shipment is made with the courier of Beameriggi.com. If another courier is used, the shipping will be charged to the customer .
- Total time for request and return shipment: 30 days. A request made after this period will not be considered.
Beameriggi.com does not accept unauthorized returns or returns that do not comply with all the conditions provided. In this case, the goods will be returned to the sender at the original shipping address.
Before returning, make sure that:
- The product is in the condition in which it arrived: It must not be damaged, washed, altered or show signs of use.
- The product is arranged and packaged in the original packaging complete in all its parts with the attached tax documentation.
- The purchased product is still supplied with a tag and label.
Otherwise the goods will be returned to the customer and Beameriggi.com will not refund.
The acceptance of the return must be evaluated and authorized by Beameriggi.com, therefore the customer is kindly asked not to proceed with the return on their own initiative.
Beameriggi.com may suspend the refund until receipt of the goods.
It is possible to make an exchange, for a different size, color or item.
Exchange procedure if authorized by Beameriggi.com:
- Contact customer service firstname.lastname@example.org to submit your exchange request specifying the correct size, color or item.
- Spedizione GRATUITA se la spedizione di cambio viene effettuata con il corriere di Beameriggi.com. Se viene utilizzato un altro corriere la spedizione sarà a carico del cliente.
- Timing to request an exchange: 30 working days. A request made after this period will not be considered.